Privacy policy

Privacy policy

For the main purpose of providing the latest information to customers and to develop new products, in the case of customers who agree, and the uses stated below, SANGI Co., Ltd. may store personal information such as a customer’s name, age group and contact details (address, telephone, FAX, e-mail, etc).

However, we act strictly in compliance with Japan’s “Personal Information Protection Law”,
and in addition to clarifying our standards for the handling of personal information according to the following, we confirm our commitment to manage and use customers' personal information appropriately.

Standards for Handling Personal Information

Purpose of Use

Provision of information on new products, information on campaigns and events, responses to inquiries, sending out gifts to prize winners, shipping products.

Implementation of surveys & questionnaires relating to product development / sales / marketing / service improvement.

Acquisition and Use

Should we collect any of your personal information, we will inform you of the purpose of use in advance and use it only within the agreed scope of that purpose.

Personal Information Management

Customers’ personal information is kept accurate and up-to-date, and measures taken to prevent unauthorized access, loss, theft, damage, falsification or leakage. All personal information is managed in an appropriate manner.

Outsourcing of Personal Information Processing

Should the processing of personal information (summarization of questionnaires, etc.) be outsourced, the processor will be bound by contract not to leak or provide such information to any third party, and to implement appropriate management.

Personal information will not be provided to third parties for any other purpose than stated above.

Inquiry and Correction of Personal Information

If you wish to inquire about, correct, or delete your personal information held by us, we will respond promptly after confirming your identity if you contact our customer service at

Deletion of Personal Information

When the purpose of use ends or upon request, information that can be used to identify individuals will be deleted.

For inquiries concerning the above or your personal information, please contact our free hotline under +81(0)120-82-4101 (10:00 to 17:00 JST on weekdays, excluding weekends and holidays) or contact us at

Sangi Co., Ltd.


 Roslyn Hayman